Your choice. Our care.
All our clients, regardless of diversity or need, are eligible for premium home care services.
At Star Health (now part of Better Health Network), we pride ourselves on providing premium home care services to all our clients including diverse and LGBTI+ communities. We recognise that every individual is unique – and your needs will be different from the needs of your friends or neighbours.
Star Health Home Care Packages is a 24/7 provider, and the team can coordinate support under the “one roof” to ensure a consistency of care and help you stay safe, independent, and healthy in your own home.
About Home Care Packages
Home Care Packages are a government funded program designed to support older people to live at home independently, enabling access to a wide range of personal services, support services and clinical care that assists with everyday living and optimises wellbeing.
Services included in a Home Care Package
The types of services provided in a Home Care Package depend on your unique needs, for example:
Care Management and Package Management
Support to develop a care plan that will meet your needs and assistance to set up and manage the ongoing services you will require to meet those needs.
Personal Care Services
- Showering, dressing and mobility.
- Cleaning and laundry services.
- Escorted transport to shopping and medical appointments.
- Medications prompts visits.
- Meal preparation.
- In-home respite care.
Nursing, allied health and other clinical services
- Clinical Care from an Enrolled or Enrolled Endorsed Nurse, such as assistance with medication, simple wound care, nutritional assistance.
- Clinical Care from a Registered Nurse, such as wound care, medication administration, clinical assessment, continence assessment, cognitive assessment, care review.
- Physiotherapy and Occupational Therapy, such as initial assessment, ongoing treatment plan, reports on progress, goal setting, environmental changes.
- Other allied health services such as massage and exercise programs recommended by the clinician.
Other Support Services
- Contract cleaning services requiring tradesmen.
- Gardening services
- Basic home maintenance
- Home modifications related to care needs.
- Assistive technology-personal safety alarms, mobility aids.
- Social support groups.
Star Health (now part of Better Health Network) – trusted, experienced care
At Star Health, we ensure the care and services included in your Home Care Package reflect your values and priorities. We will ensure you have all the information that you need to make the best possible choice for you to maintain your wellbeing, remain safe and independent in your home.
What level of care am I eligible to receive?
My Aged Care determines what level of Home Care Package you are eligible for. The Australian Government funds four types of Home Care Packages.
All four levels of Home Care Packages are available at Star Health (now part of Better Health Network):
Level 1 Basic Care Needs
People who need basic levels of support, usually with everyday tasks, will benefit from this package. This option is ideal for preventing premature and unnecessary admission to a residential aged care facility.
An Australian Government subsidy of approximate value of $10,242.96 will be accessible to you through home care package.
Level 2 Low-level care needs
This package is designed for those who require low levels of support. Level 2 recipients may be eligible for residential aged care, but would prefer to remain at home.
An Australian Government subsidy of approximate value of $18,014.36 will be accessible to you through home care package.
Level 3 Intermediate care needs
This package is designed to meet the needs of those who require intermediate levels of assistance. Level 3 recipients are more likely to be eligible for residential aged care but would prefer to remain at home. It is also suitable for people who need nursing care at home.
An Australian Government subsidy of approximate value of $39,202.80 will be accessible to you through home care package.
Level 4 High-level care needs
This package is designed for those who require the highest level of support. Level 4 recipients have the option of entering residential aged care, but prefer to live at home. People with complex care needs should receive this level.
An Australian Government subsidy of approximate value of $59,430.28 will be accessible to you through home care package.
*Every year, the maximum government contribution may increase. In the case of income-tested care fees, the amount you will pay will vary.
You are the expert in your own life – so what’s important to you, is important to us.
All our Home Care coordination and services are carried out by qualified, skilled, and experienced staff.
We understand that navigating the complex arrangements that come with a Home Care Package can be quite stressful and challenging. That’s where our expertise can help provide clarity and our advice can help you make the decisions that are best for you.
There is no waitlist and no basic daily fee for Star Health Home Care Packages. We can also help you access Star Health dental services, GP, physiotherapy, psychology, podiatry, occupational therapy, dietitians, and more.
No waitlist, call us to get started!
Fees for Star Health (now part of Better Health Network) Home Care Packages
Please download the Home Care Package Schedule of Fees for a comprehensive understanding of our fees.