Community Transport provides transport to and from key appointments
Since 1975, we have provided safe and reliable door-to-door transportation for our community.
The purpose of community transport is to assist people who are unable to use private or public transportation and have no relatives or friends to help them out.
How to Access Community Transport
Age 65 and over
If you are 65 and over, you will need a referral from My Aged Care. Once we have this referral, we will contact you to complete the registration form. We are unable to process your registration without this referral.
You can contact My Aged care on 1800 200 422.
Age under 65
If you are under the age of 65 you can self-refer, and if you meet the eligibility criteria, we will send you out the registration form.
How We Operate
We have trained volunteer drivers who share their time with BHN to support our Community Transport program. All transport is dependent on the availability of Volunteer drivers.
- The service operates Monday to Friday for appointment times between 9am and 4pm, except for Public Holidays.
- We provide transport from your home to your appointment and back home. We can also provide one-way journeys.
- Medical appointments are a priority
- We do our best to secure a volunteer driver for each request. However, there may be times when we are unable to find you a driver. We will always notify you the Thursday before your appointment with the status of your request. Requests for service are prioritised according to demand
For all transport enquiries, please call our transport team on (03) 9575 5391.
If you already are a registered client for our Community Transport Program, you can make transport requests by calling (03) 9575 5386.